Webinars
Panviva broadcasts webinars and regular
events to help our customers get the
most out of Panviva. All customers are
welcome to join!
Panviva Desktop (Viewer) User’s Guide to Enhanced Feedback
A quick feature overview for desktop users.
Panviva Advanced Feedback Demo
Watch a quick demo of the features found in Panviva’s new Advanced Feedback system.
Member Service Trends and Challenges Facing Credit Unions in 2018
This roundtable discussion touches on a variety of pressing issues facing Credit Unions. Panelists will provide insight for managers focused on improving service and member experience. If you are making a commitment in 2018 to implement changes within your organization, you need to listen to this on-demand webinar.
Topics of the webinar include:
– Managing and retaining members
– Navigating the omni-channel landscape
– Providing an exceptional member experience
– How to remain competitive in a crowded market
You will hear from your peers at:
– Central One Federal Credit Union
– MassMutual Federal Credit Union
– Apple Federal Credit Union
Tackling the changes in Patient Access and Satisfaction
This webinar focuses on trends in healthcare for patient access and satisfaction and how they are evolving at a rapid pace. Compliance rules, complex scheduling and changing processes are daily challenges for health providers and the employees who support their patients.
Throughout the webinar, you will hear an engaged discussion about:
– current trends in the industry
– challenges specific to multi-specialty clinics and urgent care
– ways you can begin to tackle the obstacles in your way
From Learning to Performance Support (Part 1)
Charles Jennings, co-founder 70:20:10 Institute, offers his insight as to how organizations can go from learning to performance support starting with the drivers and the challenges facing companies and employees today.
From Learning to Performance Support (Part 2)
Charles Jennings, co-founder 70:20:10 Institute, part 2 of the webinar digs deeper into the way you can employ 70:20:10 in your organization.
Panviva June 2017 User Conference
Watch the following topics from the Panviva June 2017 User Conference:
– Panviva Customer Enablement
– The CentralOne Federal Credit Union Story
– The Carle Foundation Hospital: Expansion and Integration
– ConnectiCare: Implementation and Lessons Learned
– Panviva in Compliance at Western Health Advantage
| Title | Date | Start Time | Duration | Register |
|---|---|---|---|---|
| The Convenience Revolution with Shep Hyken
Today’s customers want a convenient and frictionless experience. Companies like Amazon and Uber disrupted their respective industries by being more convenient. But, you don’t have to disrupt your entire industry. Just disrupt your competition. Learn how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies to fuel your plan to create convenience for your customers. Our Guest: SHEP HYKEN CSP, CPAE is the CAO (Chief Amazement Officer) of Shepard Presentations. As a customer service and experience expert and keynote speaker, Shep works with companies who want to build loyal relationships with their customers and employees. His focus is on delivering amazing customer service, customer engagement, managing the customer experience and creating customer loyalty. He is a hall of fame speaker (National Speakers Association) and a New York Times and Wall Street Journal best-selling author. Visit hyken.com | Aug 27, 2019 | 2:00pm EDT | 40 minutes | Register |